FAQs

“GET ME THIS” is a premium service Powered by TheGlobalGenie
that allows you to request any luxury or rare product from around the world. We
handle the entire process — sourcing, shipping, customs, duties — and deliver
it right to your doorstep in India.

Yes! As long as the product is legally allowed to be
imported into India, we can source it from any trusted international seller or
platform.

Absolutely. You can share the product link or details via
our WhatsApp or the GET ME THIS form on the website. We’ll then send you a
quotation and estimated delivery time within 24 Hrs.

The total cost includes:

·        Product price

·        International shipping

·        Customs & import duties

You'll receive a clear, all-inclusive quotation. No hidden
fees.

Typically, 10–12 business days, depending on the product
origin and Indian customs clearance. For rare or regulated items, it may take
slightly longer.

Returns are generally not possible for imported goods unless
the product arrives damaged or incorrect. We support returns on a case-by-case
basis with proper unboxing proof.

Not at all. We take care of all documentation, customs
clearance, and logistics. You just receive the product at your doorstep —
hassle-free.

Yes. We only work with verified sellers and authentic
sources. You’ll also receive proof of authenticity or invoice with your order.

No. We follow Indian import laws strictly. Items restricted
or banned in India (like weapons, narcotics, live animals, or foods containing
beef, seeds, liquid/flammable products, spray etc.) cannot be imported via this
service.

You
can share the product name, brand, image, or description. Our team will help
you find the best sourcing option and send you a quote within 24Hrs

Once you approve the quotation, full advance payment is
required. We accept UPI, bank transfer, and online payment gateways. You shall
receive an official receipt/invoice for your payment, as a proof of payment.

Yes! The "GET ME THIS" service is available across
India — whether you live in a metro city or a remote town.

Yes, once your order is shipped, we will provide
international tracking details and Order status updates until it’s delivered.

Warranty depends on the product and brand policy. Some
international warranties may not be valid in India. We suggest confirming with
the brand before placing the order.

Yes, you can! However, please note that most international
electronics — especially from the US or Japan — operate on 110V power supply,
whereas India uses 220V–240V.

If the device does not support dual voltage (110–240V), you
will need a step-down voltage converter to use it safely in India.

The base price will match, but the final cost includes
shipping, import duties, and service fees — we’ll show everything transparently
in the quote.

All shipments are insured. In case of damage or loss, we
will either issue a refund or re-order the product at no extra cost.

Currently, full payment is required upfront. However, we are
working on adding EMI and Buy Now Pay Later options soon.

For imported goods, you will receive a commercial invoice
with complete customs details. If you're a business, contact us for GST-related
support.