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TheGlobalGenie operates solely as a global cross-border e-commerce logistics provider. Our role is limited to facilitating the delivery of goods selected by you, as received from the original brand or its authorized distributors. We do not assume any responsibility for the quality, functionality, or any other issues related to the products you purchase through our platform. Our services are strictly limited to the transportation and delivery of your selected items. Any concerns regarding the product itself, including but not limited to defects, quality, or performance, must be addressed directly with the manufacturer or authorized distributor. TheGlobalGenie disclaims all liability in this regard.

Delivery Timeline: Orders are typically delivered within 10 to 12 days from the date of purchase.

Shipping Coverage: We only use premium courier services like Blue Dart Express And India Post(For non-serviceable pin codes in Blue Dart Express , which may take more than usual time to deliver).
So all the pin codes across India serviceable by Blue Dart Express  and India post are covered in our shipping
capability.  

Order Processing: Once an order is placed, it will be processed and shipped within the shortest possible time.

Customs & Duties: Any applicable customs duties or import fees will be the responsibility of the TheGlobalGenie.(YOU PAY WHAT YOU SEE).