Roku Streaming Stick 4K+ Streaming Device 4K/HDR/Dolby Vision with Voice Remote Pro,Black

I bought the Roku/voice remote pro 10 months ago. I’ve had Roku’s since 2013 & wouldn’t use anything else. I use the voice command feature on this one all the time even from 10-15’ away. And it’s perfect for when it’s misplaced. But a few days ago it stopped responding to “hey Roku” & nothing I tried fixed it. I chatted with customer service (1st time I contacted them in 14 years), for 20 mins which included troubleshooting on the remote & the Roku device. Unfortunately it didn’t work. So the rep is sending a replacement remote! I didn’t ask for one, nor do they want this one back. I was extremely impressed with Roku’s, now so rare, customer service & support. They exceeded my expectations by far. I’ve read a lot of reviews of products where people complain about bad customer service & that always makes me choose another product. So if that’s a factor in anyone else’s decision making, definitely get a Roku!!

I bought the Roku/voice remote pro 10 months ago. I’ve had Roku’s since 2013 & wouldn’t use anything else. I use the voice command feature on this one all the time even from 10-15’ away. And it’s perfect for when it’s misplaced. But a few days ago it stopped responding to “hey Roku” & nothing I tried fixed it. I chatted with customer service (1st time I contacted them in 14 years), for 20 mins which included troubleshooting on the remote & the Roku device. Unfortunately it didn’t work. So the rep is sending a replacement remote! I didn’t ask for one, nor do they want this one back. I was extremely impressed with Roku’s, now so rare, customer service & support. They exceeded my expectations by far. I’ve read a lot of reviews of products where people complain about bad customer service & that always makes me choose another product. So if that’s a factor in anyone else’s decision making, definitely get a Roku!!

Me gusto , para empezar porque le da la oportunidad al televisor que tenía limitadas las aplicaciones , es fácil de instalar , de usar .Es increíble

Me gusto , para empezar porque le da la oportunidad al televisor que tenía limitadas las aplicaciones , es fácil de instalar , de usar .Es increíble

I have been a long-time user of the Amazon Firesticks. I have many of them at my homes and also travel internationally with one. I use a few applications and subscribe to a half dozen streaming services including Prime.There are pros and cons to the Roku compared to my prior experiences:PROS:1. Better user interface.2. Better integrated program guide, which is more neutral to streaming media vs. Firestick which is optimized for Amazon Prime users. For example, it works nicer with my Google systems.3. More third-party support for add-ins and customizations.4. Nicer remote control.CONS:1. Not as controllable with Alexa home control system.2. Setting up new televisions is not as convenient. Because I travel a lot, I must set up my stick with a new television as much as three times per week. The Amazon set up for this works faster. The main difference is I can control volume (and channel, but I rarely use that). I wish these systems had a more reliable way to also switch inputs on these televisions, but hotels make that complex.3. Setting up hotel networks is not as convenient. See above about travel. The Firestick allows me to browse a hotel website to set up a connection, but the Roku forces me to connect to its internal WiFi transceiver with a separate device (like my phone) to log into the hotel network. This works but is far less convenient and slower.4. I wish the remote had removable batteries (or a way to physically switch off the remote). Because I travel extensively when I pack the Roku sometimes it comes out of my bag with little to no battery, because something ended up pressing buttons on the remote. That's inconvenient because I have to charge the remote before I can use the Roku. With my Firestick I just remove the batteries when it travels and put them back in when I'm ready to install.5. The charging cord is a bit unwieldy and yet somehow necessary. The Firestick was more self-contained. When I travel I notice a lot of hotels have a Google device already connected to the TV. With the Firestick I can just pull the micro USB and HDMI cables out of that device and into the Firestick. With the Roku I have to pull the USB-A end out of the power cable. Small difference, but it means I have to access more of the back panel of the TV, and often hotels do not make that easy.But, overall, I have replaced my Firestick with the Roku as my travel companion.